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Our approach to
collection files can be summed up with three words: Rapport, Reputation and Results. Here is a little bit more about each
one. - Rapport - We understand
that your office takes great care in establishing a rapport with your clients. We strongly believe in establishing a
professional, friendly rapport with our clients. We carry that through to the clients that your office submits
to us for collections.
- Reputation
- We understand that your office desires a good reputation in your industry, but more importantly
with your clients. Working hard to keep that reputation is often perceived to be lost when it comes to collection files.
We strive to maintain that professional reputation within the industry and with your clients. What we do in collections
should have no impact on whether you maintain that client in the future.
- Results
- We understand that your goal as an office is to have 100% success with each client. Our goal, in regards to
your collection needs, is to collect 100% of what is turned over. In both cases that goal is not always reached. Our goal
is to work with you, our client, to assist your office in showing an increase in your internal collection efforts
as well as tools you can use to assist us in being more successful when you do have to use our services. In working
together we both become stronger and more efficient in our efforts, which leads to success all around.
Guidelines set forth by the Fair Debt
Collection Practices Act (FDCPA) and those rules adopted by the State of Minnesota hold our firm accountable for any actions
that are taken on each file. We stay within the framework of these laws, which provides for a more consistent approach for
our firm and more consistent result for our clients. For information concerning the FDCPA or Minnesota Collection
Agency Statutes please click on either link in our Links section.
NOTICE: THIS COMMUNICATION IS FROM A DEBT COLLECTOR AND IS
AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE. THIS COLLECTION AGENCY IS
LICENSED BY THE MINNESOTA DEPARTMENT OF COMMERCE.
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